Last revised on: June 3, 2022
1. Questions; Contacting Company; Reporting Violations
2. User Consent
3. A Note to Users Outside of the United States
4. Types of Data We Collect
“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
a. Information You Provide to Us
- If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
- When you participate in one of our surveys, we may collect additional profile information.
- We also collect other types of Personal Data that you provide to us voluntarily, including:
- Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
- Content you choose to upload to an IonQ service, such as code along with the metadata associated with the files you upload.
- Profile information, such as your username and password that you may set to establish an online account with us, your photograph, interests, and preferences.
- Registration information, such as information that may be related to a service, an account or an event you register for.
- Demographic Information, such as your city, state, country of residence, postal code, and age.
- Transaction information, such as details of products or services you have purchased from us.
- Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
- We may also collect Personal Data, such as at other points in our Site that state that Personal Data is being collected.
b. Information Collected via Technology
Information Collected by Our Servers
To make our Site and services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user.
c. How We Respond to Do Not Track Signals
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Site.
d. Analytics Services and Interest-Based Advertising
5. Use of Your Personal Data
a. General Use
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:
- provide, operate and improve the quality of experience when you interact with our Site;
- respond to your inquiries related to employment opportunities or other requests; and
- provide information about our products and services;
- establish and maintain your user profile on our services;
- facilitate your login to an IonQ service via third-party identity and access management providers;
- enable security features of any IonQ service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
- communicate with you about the Site and any IonQ service, including by sending you announcements, updates, security alerts, and support and administrative messages;
- understand your needs and interests, and personalize your experience with the Site and IonQ service and our communications;
- research and development--we analyze use of the Service to analyze and improve the Site and IonQ Services and to develop new products and services, including by studying user demographics and use of the Site and IonQ services;
- send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of Company.
b. To comply with law.
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
c. For compliance, fraud prevention, and safety.
We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Site or an IonQ service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
d. With your consent.
In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
e. Creation of Anonymous Data
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Site and improve Site navigation. We reserve the right to use Anonymous Data and aggregated and other de-identified information for any purpose and disclose Anonymous Data to third parties in our sole discretion.
6. Disclosure of Your Personal Data
a. Third Party Service Providers
We may share your Personal Data with third party service providers to conduct quality assurance testing and/or to provide other services to the Company. These third party service providers are required not to use your Personal Data other than to provide the services requested by Company.
c. Corporate Restructuring
d. Professional advisors.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
e. For compliance, fraud prevention and safety.
We may share your personal information for the compliance, fraud prevention and safety purposes described above.
f. Other Disclosures
7. Third Party Websites
8. Your Choices Regarding Your Information
You have several choices regarding use of information on our services:
a. Email Communications
If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all functionality of the Site. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided above.
c. Changing or Deleting Your Personal Data
You may change any of your Personal Data that you have submitted to us by sending an e-mail to us at [email protected]. You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
d. Opt-out of marketing communications
You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected]. You may continue to receive service-related and other non-marketing emails.
e. Access or Update Your Information
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
9. Security practices
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
10. International data transfers
We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
12. Important information for California residents
This section applies only to California residents. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.
Your California privacy rights.
As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
- The categories of Personal Information that we have collected.
- The categories of sources from which we collected Personal Information.
- The business or commercial purpose for collecting and/or selling Personal Information.
- The categories of third parties with whom we share Personal Information.
- Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
- Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Deletion. You can ask us to delete the Personal Information that we have collected from you.
Opt-in. If we know that you are younger than 16 years old, we will ask for your permission (or if you are younger than 13 years old, your parent’s or guardian’s permission) to sell your Personal Information before we do so.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
How to exercise your rights
You may exercise your California privacy rights described above as follows:
- Right to information, access and deletion. You can request to exercise your information, access and deletion rights by:
We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. As part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Personal information that we collect, use and share
We have not sold your personal information in the preceding 12 months.
|Category of personal information (PI)||PI we collect||Source of PI||Business/ commercial purpose for collection||Categories of third parties to whom we "disclose" PI for a business purpose||Categories of third parties to whom we "sell" PI|
|Internet or Network Information||None|